Francis Brennan believes it's the little things in life that count the most. And by following this philosophy, he has built an extremely successful business and a very happy life. With his signature charm and wit, Frances gives you his code for living - which includes the correct way to position a toilet roll and the direction your pillowcase should face! Full of fun, personal memories and historical details, Francis will motivate you to pay attention to the small things that make a big difference. 'You get the feeling that if he ever called over to your house you'd have a totally delightful evening drinking tea with him, and although he might rearrange the cushions on your sofa and criticize your choice of hand soap, he'd do it so nicely you'd end up offering him all the fancy biscuits.